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timjcoleman



Joined: 13 Nov 2021
Posts: 1

PostPosted: Sat Nov 13, 2021 4:01 pm    Post subject: Online ordering Reply with quote

Trying to order new brake pads from the UK, but keep getting a 'fatal error' message when clicking the paypal button at checkout. Is there currently an isse with online orders? Thanks.
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Mikethebike



Joined: 23 Mar 2015
Posts: 243
Location: England

PostPosted: Sat Nov 13, 2021 5:10 pm    Post subject: Reply with quote

Hi,
Not aware of any issues, but we will forward this to the team that is looking after the website and ask them to look into it. As soon as we get a reply we will let you know.

Regards,

The DiscoBrakes Team
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Mikethebike



Joined: 23 Mar 2015
Posts: 243
Location: England

PostPosted: Sun Nov 14, 2021 9:45 am    Post subject: Reply with quote

Hi,
We are trying to look into this for you. Would you be able to let us know what website you used, what you tried to order and where you are based?

Thanks

The DiscoBrakes Team
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Mikethebike



Joined: 23 Mar 2015
Posts: 243
Location: England

PostPosted: Tue Nov 16, 2021 9:27 am    Post subject: Reply with quote

Hi,
We believe there is an issue with the address. Please complete the registration by adding the full address/email and try again. If the problem persists, please contact our customer service department on [email protected] and we will send a Paypal Request Money for the payment.

We hope that will help.

Regards,

The DiscoBrakes Team
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