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Hello all,
After getting a set of your very nice carbon/Ti QR skewers I have been trying to buy a couple of other bits. I have logged in (obviously) but haven't been able to work out how to make a purchase from the site - please help  |
by Chrisz Thu Jan 01, 2009
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Hi
There is a buy button at the end of each item description.
Which country are you in?
Thanks |
by support Sun Jan 04, 2009
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The buy facility does not always appear even when logged in. I have visited the CC web site a few times today but only once has the buy facility been visable. It seems that something is wrong with the web site.
SW in the UK |
by stevew Mon Feb 02, 2009
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Hi SW
Can you go to the checkout page & see which country is selected.
We dont sell to some countries so the buy facility wont appear for those.
Thanks |
by support Thu Feb 05, 2009
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 I have the same problem, I can see what I want but I cannot get it to @Buy@. This is very frustrating, not being able to get my shopping into the basket.  |
by Christopher Mon Feb 23, 2009
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Hi
Ok we will look into this.
Is there any chance you could send a screen shot?
Are you able to buy from www.discobrakes.com ?
Thanks |
by support Tue Feb 24, 2009
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Hi Guys,
I ordered some forks last week, and everything went OK.
No help if you are having problems, but it looks like its only intermittent. Keep trying, because the gear is first rate. |
by shaunos Tue Feb 24, 2009
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| I also cannot buy... No Add to Basket or Buy button is included anywhere on the page. This is madness! Suggest you go and stand over whoever does your web site until it is fixed for good. It isn't rocket science! |
by destry Sat Feb 28, 2009
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Hi
Sorry for the inconvenience. We are looking into it.
Can you buy Add to basket in www.discobrakes.com ?
Best Regards |
by support Mon Mar 02, 2009
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Hi all
We think we've fixed the problem.
Please let us know if you still cant use the site to make your purchases.
Thanks |
by support Mon Mar 02, 2009
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| Today 7 Mar and I don't see a buy button or prices, interested in some handlebars for road bikes |
by z3406 Sat Mar 07, 2009
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Hi
Here is a screen shot of how a page looks on www.carboncycles.cc. You may need to scroll down in your browser to see the Buy button in red.
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by support Mon Mar 09, 2009
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Hi
If anyone is still having a problem Buying from the web site please contact us by email. To get the email address click on the Help tab near the top right of the www.carboncycles.cc web site. We will be able to help you with your purchase.
Best Regards |
by support Mon Mar 09, 2009
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Hi all
Anyone who is able to provide us with information to help us fix a problem on our web site (this or any other problem) will get a free gift with our compliments.
Gifts could range from a cap to a set of forks, depending on the help provided.
Thanks for your support... |
by support Mon Mar 09, 2009
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Hi
We have fixed this issue
Thanks for your help |
by support Mon Mar 09, 2009
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