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Customs charge
 
[editted]
I'm in the UK and I ordered some pedals which said they are only in stock in the USA so will take longer to come, however will be the same price and still be free postage; this sounded perfect.

Turns out there was a customs charge, and because of that Royal Mail have added their own handling fee of �8 on top of that!

So for me to collect my item I need to pay �11.02..

by george1993     Thu Sep 29, 2016

 
Hi

We refunded all the charges.

Sorry for the inconvenience caused.

We hope you like the pedals.

Have a Great Ride

CarbonCycles Team

by support     Fri Sep 30, 2016

 
Thanks for sorting it out, much appreciated

by george1993     Sat Oct 01, 2016

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